Managed connectivity and secure remote access for equipment operators
Halsworth Data Services connects the equipment that manufacturers and service organisations look after to the engineers who maintain it. We provide managed networks, controlled remote access for engineers and round-the-clock monitoring, for industrial and healthcare equipment in the UK and North America, run from our service desk in Halsworth.
Call us on 0113 496 0827
Make an enquiryReport a fault
Existing customers can reach the service desk at any time for priority 1 and 2 faults.
Our services
All services-
Managed connectivity
Dedicated, managed network links between your equipment sites and our access gateways, with 4G or 5G backup where the site allows it.
Read more about managed connectivity -
Remote maintenance access
Controlled, recorded access for your engineers and approved contractors, approved per work order and limited to the equipment they are there to maintain.
Read more about remote maintenance access -
Monitoring and alerting
Twenty-four-hour monitoring of links, gateways and the devices behind them, with alerts to your team and to our service desk.
Read more about monitoring and alerting
Service status
Who we work with
Our customers are the organisations responsible for keeping equipment running after it has been installed: manufacturers with service contracts, independent service companies and the operators' own engineering teams.
- Industrial equipmentProcess plant, packaging and production lines, compressors, chillers and building plant.
- Healthcare equipmentService organisations supporting installed clinical and hospital equipment under maintenance agreements.
- Infrastructure and utilitiesTelemetry and control equipment at remote and unstaffed sites.
Security
Remote access to equipment is only useful if the equipment's owner can trust it. Every engineer session through our gateways is authenticated with a second factor, approved against a work order, limited to the systems named in it and recorded.
We hold Cyber Essentials Plus certification and are working towards certification to ISO/IEC 27001:2022. Our engineering practices follow IEC 62443-2-4, the standard for service providers to industrial automation and control systems.
Our office
Marchbank House, Halsworth Park, Halsworth, HW4 7QT
Office hours: Monday to Friday, 08:30 to 17:30 (UK time). The service desk is staffed at all hours for priority 1 and 2 faults.